WHOOP incident

Strain processing is lagging.

Minor Resolved View vendor source →

WHOOP experienced a minor incident on October 20, 2020 affecting Data uploads & processing, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2020, 05:46 PM UTC
Resolved
Oct 20, 2020, 09:14 PM UTC
Duration
3h 27m
Detected by Pingoru
Oct 20, 2020, 05:46 PM UTC

Affected components

Data uploads & processing

Update timeline

  1. investigating Oct 20, 2020, 05:46 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 20, 2020, 06:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 20, 2020, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2020, 09:14 PM UTC

    This incident has been resolved.