WHOOP incident

Data uploads & activity processing delayed

Notice Resolved View vendor source →

WHOOP experienced a notice incident on October 25, 2020 affecting Login and Data uploads & processing and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2020, 12:55 AM UTC
Resolved
Oct 25, 2020, 01:16 AM UTC
Duration
20m
Detected by Pingoru
Oct 25, 2020, 12:55 AM UTC

Affected components

LoginData uploads & processingWeb AppTeamsThird party integrations

Update timeline

  1. investigating Oct 25, 2020, 12:55 AM UTC

    We are investigating a delay in data uploads, activity processing, and login issues. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. monitoring Oct 25, 2020, 01:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 25, 2020, 01:16 AM UTC

    This incident has been resolved.