WHOOP incident

Data uploads & activity processing delayed

Minor Resolved View vendor source →

WHOOP experienced a minor incident on November 26, 2020 affecting Data uploads & processing, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2020, 06:00 PM UTC
Resolved
Nov 26, 2020, 09:56 PM UTC
Duration
3h 56m
Detected by Pingoru
Nov 26, 2020, 06:00 PM UTC

Affected components

Data uploads & processing

Update timeline

  1. identified Nov 26, 2020, 06:00 PM UTC

    We are investigating a delay in data uploads and activity processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. identified Nov 26, 2020, 07:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 26, 2020, 08:20 PM UTC

    A fix has been implemented and data is now catching up.

  4. resolved Nov 26, 2020, 09:56 PM UTC

    This incident has been resolved.