WHOOP incident

Sleep & Strain processing delayed

Minor Resolved View vendor source →

WHOOP experienced a minor incident on March 7, 2021 affecting Data uploads & processing, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2021, 03:07 PM UTC
Resolved
Mar 07, 2021, 04:16 PM UTC
Duration
1h 8m
Detected by Pingoru
Mar 07, 2021, 03:07 PM UTC

Affected components

Data uploads & processing

Update timeline

  1. investigating Mar 07, 2021, 03:07 PM UTC

    We are investigating a delay in sleep and strain processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. identified Mar 07, 2021, 03:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 07, 2021, 04:16 PM UTC

    This incident has been resolved.