WHOOP experienced a minor incident on April 12, 2021 affecting Data uploads & processing, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Data uploads & processing
Update timeline
- investigating Apr 12, 2021, 05:02 PM UTC
We are investigating a delay in data uploads and activity processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.
- identified Apr 12, 2021, 05:02 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 12, 2021, 05:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 12, 2021, 05:22 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 12, 2021, 05:38 PM UTC
This incident has been resolved.