WHOOP incident

Product experience degraded

Minor Resolved View vendor source →

WHOOP experienced a minor incident on December 15, 2021 affecting Login and Data uploads & processing and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:50 PM UTC
Resolved
Dec 15, 2021, 04:17 PM UTC
Duration
26m
Detected by Pingoru
Dec 15, 2021, 03:50 PM UTC

Affected components

LoginData uploads & processingJoiningWeb AppTeamsThird party integrationsPerformance Assessments

Update timeline

  1. investigating Dec 15, 2021, 03:50 PM UTC

    We are investigating an issue disrupting the app. Our engineering team is actively working to diagnose the issue.

  2. monitoring Dec 15, 2021, 04:01 PM UTC

    Our engineering team has determined that our services are impacted by the ongoing AWS network connectivity event. We are monitoring the situation as it progresses.

  3. resolved Dec 15, 2021, 04:17 PM UTC

    The issue has been resolved. All systems are operational.