WHOOP incident

All Metrics processing delayed for members

Major Resolved View vendor source →

WHOOP experienced a major incident on December 21, 2021 affecting Data uploads & processing and Web App, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2021, 07:52 PM UTC
Resolved
Dec 21, 2021, 08:22 PM UTC
Duration
29m
Detected by Pingoru
Dec 21, 2021, 07:52 PM UTC

Affected components

Data uploads & processingWeb App

Update timeline

  1. identified Dec 21, 2021, 07:52 PM UTC

    We are investigating a delay in data uploads and activity processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. monitoring Dec 21, 2021, 08:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 21, 2021, 08:22 PM UTC

    This incident has been resolved.