WHOOP incident

Product experience degraded

Minor Resolved View vendor source →

WHOOP experienced a minor incident on March 10, 2023, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2023, 01:27 PM UTC
Resolved
Mar 10, 2023, 02:59 PM UTC
Duration
1h 32m
Detected by Pingoru
Mar 10, 2023, 01:27 PM UTC

Update timeline

  1. investigating Mar 10, 2023, 01:27 PM UTC

    We are investigating an issue disrupting the app. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. monitoring Mar 10, 2023, 01:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 10, 2023, 02:24 PM UTC

    Major outage has been resolved and Home section is now fully accessible. Still experiencing a minor outage for coaching messages on the Sleep, Recovery and Strain pillars that will be resolved shortly.

  4. resolved Mar 10, 2023, 02:59 PM UTC

    This incident has been resolved.