WHOOP incident

Major Service Outage

Minor Resolved View vendor source →

WHOOP experienced a minor incident on June 8, 2023 affecting Login and Data uploads & processing and 1 more component, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2023, 06:58 PM UTC
Resolved
Jun 08, 2023, 08:37 PM UTC
Duration
1h 38m
Detected by Pingoru
Jun 08, 2023, 06:58 PM UTC

Affected components

LoginData uploads & processingJoiningWeb AppTeamsPerformance Assessments

Update timeline

  1. identified Jun 08, 2023, 06:58 PM UTC

    The WHOOP app is experiencing intermittent service availability. We have identified the issue and are working to resolve it.

  2. identified Jun 08, 2023, 06:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jun 08, 2023, 07:48 PM UTC

    A fix has been rolled out and we are now monitoring the health of the system. Data and activity processing is catching back up now.

  4. monitoring Jun 08, 2023, 08:15 PM UTC

    Sleep detection is up to date. Strain calculation is up to date. We are working on accelerating workout processing.

  5. monitoring Jun 08, 2023, 08:17 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Jun 08, 2023, 08:37 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 08, 2023, 08:37 PM UTC

    This incident has been resolved.