WHOOP incident

Product experience degraded

Major Resolved View vendor source →

WHOOP experienced a major incident on July 28, 2023 affecting Login and Data uploads & processing and 1 more component, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 08:14 PM UTC
Resolved
Jul 28, 2023, 09:48 PM UTC
Duration
1h 33m
Detected by Pingoru
Jul 28, 2023, 08:14 PM UTC

Affected components

LoginData uploads & processingTeamsThird party integrations

Update timeline

  1. investigating Jul 28, 2023, 08:14 PM UTC

    We are investigating an issue disrupting the app. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. monitoring Jul 28, 2023, 09:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 28, 2023, 09:48 PM UTC

    This incident has been resolved.