WHOOP incident

Product experience degraded

Minor Resolved View vendor source →

WHOOP experienced a minor incident on September 1, 2023 affecting Data uploads & processing, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2023, 11:47 AM UTC
Resolved
Sep 01, 2023, 01:03 PM UTC
Duration
1h 16m
Detected by Pingoru
Sep 01, 2023, 11:47 AM UTC

Affected components

Data uploads & processing

Update timeline

  1. investigating Sep 01, 2023, 11:47 AM UTC

    We are investigating an issue disrupting the app. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.

  2. identified Sep 01, 2023, 12:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 01, 2023, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 01, 2023, 01:03 PM UTC

    This incident has been resolved.