Whiplash incident

Whiplash application is slow or unresponsive.

Notice Resolved View vendor source →

Whiplash experienced a notice incident on October 29, 2019 affecting RyderShip-Core and RyderShip-Frontend, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2019, 07:18 PM UTC
Resolved
Oct 29, 2019, 09:09 PM UTC
Duration
1h 51m
Detected by Pingoru
Oct 29, 2019, 07:18 PM UTC

Affected components

RyderShip-CoreRyderShip-Frontend

Update timeline

  1. investigating Oct 29, 2019, 07:18 PM UTC

    The development team is investigating. Updates will be coming shortly.

  2. investigating Oct 29, 2019, 07:18 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 29, 2019, 07:27 PM UTC

    The application should be more responsive now. Fix is being applied across the system.

  4. monitoring Oct 29, 2019, 07:57 PM UTC

    The Whiplash app will have degraded performance while the fix is being applied to the system. We expect it to be completed by 1:30 pm EST

  5. resolved Oct 29, 2019, 09:09 PM UTC

    The fix has been applied and the application is back to performing at acceptable levels.