Whiplash incident

System Outage

Major Resolved View vendor source →

Whiplash experienced a major incident on November 22, 2019 affecting RyderShip-Core, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2019, 05:39 PM UTC
Resolved
Nov 22, 2019, 06:06 PM UTC
Duration
27m
Detected by Pingoru
Nov 22, 2019, 05:39 PM UTC

Affected components

RyderShip-Core

Update timeline

  1. identified Nov 22, 2019, 05:39 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 22, 2019, 05:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 22, 2019, 05:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 22, 2019, 06:06 PM UTC

    This incident has been resolved.