When I Work incident

Issues with S3 resources

Minor Resolved View vendor source →

When I Work experienced a minor incident on February 28, 2017, lasting 5h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2017, 06:11 PM UTC
Resolved
Feb 28, 2017, 11:57 PM UTC
Duration
5h 46m
Detected by Pingoru
Feb 28, 2017, 06:11 PM UTC

Update timeline

  1. identified Feb 28, 2017, 06:11 PM UTC

    We're seeing issues with resources loaded from Amazon's S3 service. This will affect Profile Pictures, User Imports, and Workchat Image upload.

  2. monitoring Feb 28, 2017, 08:59 PM UTC

    Amazon has begun successful recovery efforts. We are monitoring their work and will provide relevant updates as soon as they become available.

  3. resolved Feb 28, 2017, 11:57 PM UTC

    Services have been restored.