When I Work incident

Service outage

Critical Resolved View vendor source →

When I Work experienced a critical incident on May 24, 2017, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2017, 09:27 PM UTC
Resolved
May 24, 2017, 09:59 PM UTC
Duration
31m
Detected by Pingoru
May 24, 2017, 09:27 PM UTC

Update timeline

  1. investigating May 24, 2017, 09:27 PM UTC

    We are investigating reports of users unable to log in or access the Help Center.

  2. monitoring May 24, 2017, 09:44 PM UTC

    All systems have returned to normal and we are continuing to monitor the situation.

  3. resolved May 24, 2017, 09:59 PM UTC

    This incident has been resolved.