When I Work incident

Chat Unavailable

Notice Resolved View vendor source →

When I Work experienced a notice incident on July 12, 2017, lasting 6h 26m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2017, 01:05 PM UTC
Resolved
Jul 12, 2017, 07:32 PM UTC
Duration
6h 26m
Detected by Pingoru
Jul 12, 2017, 01:05 PM UTC

Update timeline

  1. identified Jul 12, 2017, 01:05 PM UTC

    Our Chat provider is currently experiencing an outage. The Care team can be reached at [email protected]. Updates will be provided as they become available.

  2. identified Jul 12, 2017, 06:26 PM UTC

    Our Chat provider is continuing to identify root cause of the outage. We apologize for the inconvenience. Please contact the Care team via [email protected]. Thank you!

  3. resolved Jul 12, 2017, 07:32 PM UTC

    Chat functionality has been restored. We will continue to monitor for stability.