When I Work incident

Email Notification Delays

Notice Resolved View vendor source →

When I Work experienced a notice incident on July 16, 2018, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2018, 04:50 PM UTC
Resolved
Jul 16, 2018, 06:05 PM UTC
Duration
1h 15m
Detected by Pingoru
Jul 16, 2018, 04:50 PM UTC

Update timeline

  1. identified Jul 16, 2018, 04:50 PM UTC

    Our email delivery service provider is experiencing issues which is causing When I Work email notifications to be delayed by 45-60 minutes.

  2. resolved Jul 16, 2018, 06:05 PM UTC

    Our email delivery system has resolved any outstanding issues. When I Work email notifications are going out as normal.