When I Work incident

Server errors on Web and Mobile Platforms

Critical Resolved View vendor source →

When I Work experienced a critical incident on March 11, 2020 affecting Web App and API and 1 more component, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2020, 07:21 PM UTC
Resolved
Mar 11, 2020, 09:54 PM UTC
Duration
2h 33m
Detected by Pingoru
Mar 11, 2020, 07:21 PM UTC

Affected components

Web AppAPILogin

Update timeline

  1. identified Mar 11, 2020, 07:21 PM UTC

    We are aware of and working quickly to resolve an issue across the web and mobile platforms. You may be seeing 502 Bad Gateway errors or other server errors while navigating the app. We will update you as soon as this is resolved.

  2. resolved Mar 11, 2020, 09:54 PM UTC

    This incident has been resolved. We apologize for the interruption to your operations and thank you for your patience.