When I Work incident

Pages not loading

Minor Resolved View vendor source →

When I Work experienced a minor incident on January 10, 2017, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2017, 12:50 AM UTC
Resolved
Jan 10, 2017, 01:50 AM UTC
Duration
59m
Detected by Pingoru
Jan 10, 2017, 12:50 AM UTC

Update timeline

  1. investigating Jan 10, 2017, 12:50 AM UTC

    We are investigating reports of pages not loading in our Web application.

  2. investigating Jan 10, 2017, 01:13 AM UTC

    We are continuing to investigate errors in our Web application.

  3. identified Jan 10, 2017, 01:34 AM UTC

    We have identified the issue with our Web application and are testing a fix.

  4. monitoring Jan 10, 2017, 01:43 AM UTC

    We have deployed a fix and are monitoring for further issues.

  5. resolved Jan 10, 2017, 01:50 AM UTC

    The issue has been resolved.