When I Work incident

Outgoing mobile and SMS notifications not sending

Notice Resolved View vendor source →

When I Work experienced a notice incident on June 22, 2017, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2017, 04:32 PM UTC
Resolved
Jun 22, 2017, 05:36 PM UTC
Duration
1h 4m
Detected by Pingoru
Jun 22, 2017, 04:32 PM UTC

Update timeline

  1. investigating Jun 22, 2017, 04:32 PM UTC

    We are currently experiencing issues with outgoing mobile and SMS notifications.

  2. investigating Jun 22, 2017, 04:36 PM UTC

    Our upstream provider is currently experiencing issues sending notifications.

  3. resolved Jun 22, 2017, 05:36 PM UTC

    Mobile and SMS notifications are going out and we are continuing to monitor.