When I Work incident

Intermittent Feature Availability

Minor Resolved View vendor source →

When I Work experienced a minor incident on September 14, 2017, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2017, 07:39 PM UTC
Resolved
Sep 14, 2017, 08:20 PM UTC
Duration
40m
Detected by Pingoru
Sep 14, 2017, 07:39 PM UTC

Update timeline

  1. identified Sep 14, 2017, 07:39 PM UTC

    AWS is reporting increased error rates for S3 requests, which may intermittently affect When I Work features for some users. Affected features may include Workchat, My Availability, Account Profile, Integrations Marketplace, and others.

  2. monitoring Sep 14, 2017, 08:00 PM UTC

    AWS reports that they have taken corrective action, and we are monitoring our availability.

  3. resolved Sep 14, 2017, 08:20 PM UTC

    All features operating normally.