When I Work incident

Login Issue

Notice Resolved View vendor source →

When I Work experienced a notice incident on May 12, 2025 affecting Web App and Login, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 06:41 PM UTC
Resolved
May 12, 2025, 06:54 PM UTC
Duration
12m
Detected by Pingoru
May 12, 2025, 06:41 PM UTC

Affected components

Web AppLogin

Update timeline

  1. investigating May 12, 2025, 06:42 PM UTC

    We are investigating an issue impacting the ability to log into When I Work.

  2. monitoring May 12, 2025, 06:45 PM UTC

    We identified the source of the issue and deployed a fix. We are now monitoring to ensure its success.

  3. resolved May 12, 2025, 06:54 PM UTC

    This incident has been resolved. We apologize for the inconvenience.