Welocalize incident

XTM service restart - XLIFF upload issue

Major Resolved View vendor source →

Welocalize experienced a major incident on November 28, 2022 affecting XTM, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2022, 09:07 AM UTC
Resolved
Nov 28, 2022, 01:13 PM UTC
Duration
4h 6m
Detected by Pingoru
Nov 28, 2022, 09:07 AM UTC

Affected components

XTM

Update timeline

  1. investigating Nov 28, 2022, 09:07 AM UTC

    Hello, We will restart the XTM service at 5:30 PM CST. Please save your work and log off the system at least 10 minutes before the system restart. Thanks,

  2. monitoring Nov 28, 2022, 09:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 28, 2022, 01:13 PM UTC

    This incident has been resolved.