Welocalize incident

XTM service restart - XLIFF upload issue

Major Resolved View vendor source →

Welocalize experienced a major incident on November 30, 2022 affecting XTM, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2022, 01:35 AM UTC
Resolved
Dec 01, 2022, 02:03 AM UTC
Duration
1d
Detected by Pingoru
Nov 30, 2022, 01:35 AM UTC

Affected components

XTM

Update timeline

  1. identified Nov 30, 2022, 01:35 AM UTC

    This is a recurring issue, and XTM Support is still working on it. We will perform a system restart at 10 AM CST to recover the service. Please save your work at least 10 minutes before the system restart.

  2. monitoring Nov 30, 2022, 02:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 01, 2022, 02:03 AM UTC

    This incident has been resolved.