Welocalize experienced a minor incident on September 23, 2024 affecting Relay, lasting 9d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Relay
Update timeline
- investigating Sep 23, 2024, 06:50 PM UTC
We are currently investigating an issue that is causing increased error rates and latency for tasks in Relay.
- identified Sep 27, 2024, 12:53 AM UTC
We have identified the cause of the issue causing slow performance and have implemented changes to mitigate the issue. We are working on a permanent fix in code and will update the case when that has been released.
- resolved Oct 03, 2024, 02:06 PM UTC
We have been monitoring system performance closely since the changes were implemented and see all metrics back to their expected levels.