Welocalize incident

Users unable to authenticate to Relay/Junction

Major Resolved View vendor source →

Welocalize experienced a major incident on November 6, 2024 affecting Junction and Relay, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 10:15 PM UTC
Resolved
Nov 06, 2024, 10:52 PM UTC
Duration
37m
Detected by Pingoru
Nov 06, 2024, 10:15 PM UTC

Affected components

JunctionRelay

Update timeline

  1. investigating Nov 06, 2024, 10:15 PM UTC

    We are currently investigating an issue that is preventing users from authenticating into Relay / Junction.

  2. monitoring Nov 06, 2024, 10:29 PM UTC

    We've identified and resolved the cause of the failed authentications. We'll continue to monitor for any remaining issues.

  3. resolved Nov 06, 2024, 10:52 PM UTC

    This incident has been resolved.