WEDO incident

Problem with our hosting provider

Critical Resolved View vendor source →

WEDO experienced a critical incident on December 4, 2019 affecting WEDO, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2019, 10:56 AM UTC
Resolved
Dec 04, 2019, 12:08 PM UTC
Duration
1h 12m
Detected by Pingoru
Dec 04, 2019, 10:56 AM UTC

Affected components

WEDO

Update timeline

  1. investigating Dec 04, 2019, 10:56 AM UTC

    One of our host is unavailable for unknow reasons. The problem is on our hosting side. We are in touch with our hosting provider to resolve this as soon as possible. Un de nos hôtes n’est pas disponible pour des raisons inconnues. Le problème se situe du côté de notre hébergeur. Nous sommes en contact avec notre fournisseur d’hébergement pour résoudre ce problème dans les plus brefs délais.

  2. investigating Dec 04, 2019, 10:57 AM UTC

    We are continuing to investigate this issue.

  3. investigating Dec 04, 2019, 10:59 AM UTC

    You can follow the incident directly on our provider status page: https://status.cloudsigma.com/.

  4. resolved Dec 04, 2019, 12:08 PM UTC

    This incident has been resolved. See for more info: https://status.cloudsigma.com/incidents/5rqv6lqz706k