WEDO incident

Database won't start

Critical Resolved View vendor source →

WEDO experienced a critical incident on January 15, 2021 affecting WEDO, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jan 15, 2021, 10:33 AM UTC
Resolved
Jan 15, 2021, 12:14 PM UTC
Duration
1h 40m
Detected by Pingoru
Jan 15, 2021, 10:33 AM UTC

Affected components

WEDO

Update timeline

  1. investigating Jan 15, 2021, 12:33 PM UTC

    We are currently investigating the issue.

  2. resolved Jan 15, 2021, 12:35 PM UTC

    The issue has been identified and resolved. The database won't start because the user rights on a folder where changed and this stopped the database from starting.