WEDO incident

Some WEDO networks are not accessible

Major Resolved View vendor source →

WEDO experienced a major incident on June 1, 2021 affecting WEDO, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2021, 06:52 AM UTC
Resolved
Jun 01, 2021, 08:05 AM UTC
Duration
1h 13m
Detected by Pingoru
Jun 01, 2021, 06:52 AM UTC

Affected components

WEDO

Update timeline

  1. identified Jun 01, 2021, 06:52 AM UTC

    Some WEDO networks are not accessible. The problem seems to be on the DNS side that doesn't resolve. The problem has been identified to be on the Exoscale side: https://exoscalestatus.com/incidents/57377396-0308-46d4-919b-d5c94576a261/

  2. monitoring Jun 01, 2021, 07:19 AM UTC

    Exoscale is investigating the issue. The issue is affecting a small portion of our customers. By refreshing the browser multiple times the DNS ends up by resolving the subdomain. We are waiting on news from Exoscale.

  3. resolved Jun 01, 2021, 08:05 AM UTC

    The issue seems like it's now resolved.