WEDO incident

Can't access WEDO from certain operators

Minor Resolved View vendor source →

WEDO experienced a minor incident on February 8, 2023 affecting WEDO, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2023, 02:30 PM UTC
Resolved
Feb 08, 2023, 04:06 PM UTC
Duration
1h 36m
Detected by Pingoru
Feb 08, 2023, 02:30 PM UTC

Affected components

WEDO

Update timeline

  1. investigating Feb 08, 2023, 02:30 PM UTC

    We are currently investigating an incident. It seems related to the network operator Swisscom that doesn't resolve the DNS correctly.

  2. identified Feb 08, 2023, 03:08 PM UTC

    The issue has been identified in Exoscale. The update to this issue can be followed on Exoscale status page: https://exoscalestatus.com/incidents/ffecfd1d-8e43-4fb2-9dbe-a33cac0d6a2b/

  3. monitoring Feb 08, 2023, 03:19 PM UTC

    The traffic seems to have been recovered. We are monitoring the situation.

  4. resolved Feb 08, 2023, 04:06 PM UTC

    The incident has now be resolved by Exoscale.