WEDO incident

WEDO unavailable

Major Resolved View vendor source →

WEDO experienced a major incident on August 2, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 09:28 AM UTC
Resolved
Aug 02, 2023, 09:28 AM UTC
Duration
Detected by Pingoru
Aug 02, 2023, 09:28 AM UTC

Update timeline

  1. resolved Aug 02, 2023, 11:02 AM UTC

    One query created a concurrent access issue and locked the database. We deleted the blocking query and unlocked the database to restore access to the platform. This resulted in WEDO being unaccessible for around 15 minutes. Une requête a créé un problème d'accès concurrent et a bloqué la base de données. Nous avons supprimé la requête bloquante et déverrouillé la base de données pour rétablir l'accès à la plate-forme. WEDO a donc été inaccessible pendant une quinzaine de minutes.