Webshipper incident

Bring Services Missing

Critical Resolved View vendor source →

Webshipper experienced a critical incident on January 10, 2022 affecting External Carrier Status, lasting 4h 53m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2022, 06:29 AM UTC
Resolved
Jan 10, 2022, 11:23 AM UTC
Duration
4h 53m
Detected by Pingoru
Jan 10, 2022, 06:29 AM UTC

Affected components

External Carrier Status

Update timeline

  1. investigating Jan 10, 2022, 06:29 AM UTC

    Anyone with a BRING integration will not be able to ship orders until the issue has been resolved. We are currently investigating this issue.

  2. identified Jan 10, 2022, 06:32 AM UTC

    https://www.mybring.com/ is currently unavailable. All bring websites and servers are currently offline.

  3. identified Jan 10, 2022, 07:40 AM UTC

    Bring is currently working on solving the issue with the highest priority. All services should return to normal as soon as the issue is fixed.

  4. monitoring Jan 10, 2022, 09:23 AM UTC

    Bring has implemented a fix and all services have returned to normal. We are monitoring the status of all services.

  5. resolved Jan 10, 2022, 11:23 AM UTC

    This incident has been resolved.