Webshipper experienced a major incident on August 15, 2022 affecting External Carrier Status, lasting 2h 54m. The incident has been resolved; the full update timeline is below.
Affected components
External Carrier Status
Update timeline
- investigating Aug 15, 2022, 07:21 AM UTC
Shipments with DSV Express are currently getting errors on the validation of API tokens. We are currently investigating this issue with DSV EXPRESS
- identified Aug 15, 2022, 07:37 AM UTC
DSV EXPRESS is currently experiencing downtime on API integrations. Their API team is working as fast as possible to implement a fix.
- resolved Aug 15, 2022, 10:16 AM UTC
Everything is confirmed fully operational again. If any questions regarding the incident, please contact DSV EXPRESS for further details.