Webshipper incident

Bring downtime

Major Resolved View vendor source →

Webshipper experienced a major incident on August 26, 2022 affecting External Carrier Status, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2022, 10:49 AM UTC
Resolved
Aug 26, 2022, 01:41 PM UTC
Duration
2h 52m
Detected by Pingoru
Aug 26, 2022, 10:49 AM UTC

Affected components

External Carrier Status

Update timeline

  1. identified Aug 26, 2022, 10:49 AM UTC

    We are currently not receiving any services from Bring API. Bring is currently investigating the issue. As soon as we know more, this issue will be updated.

  2. identified Aug 26, 2022, 01:13 PM UTC

    Update: Bring have updated their service endpoint and terminated the old endpoint at the same time. We are currently updating the endpoint in Webshipper and expect the services with Bring to be available shortly.

  3. resolved Aug 26, 2022, 01:41 PM UTC

    A fix has been implemented and we are now able to receive services from Bring via the updated API Endpoint.