Webshipper experienced a minor incident on August 30, 2022 affecting External Carrier Status, lasting 3h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 30, 2022, 07:43 AM UTC
We are currently receiving error reports on booking requests with Deutsche Post. Error message generated from Deutsche Post is "403 forbidden". We are in contact with Deutsche Post on the matter and will keep you updated as we know more.
- identified Aug 30, 2022, 08:30 AM UTC
Please be informed that Deutsche Post currently experiencing general issues with their API. They working with the highest priority to solve this issue and will inform all as soon as it is fixed. Remember to subscribe to updates for you and your colleagues.
- resolved Aug 30, 2022, 11:13 AM UTC
Dear partners & users, We would like to inform you that the issues on Customer Portal have been resolved. API is up and running again. We apologize for any inconvenience caused. Kind regards, Deutsche Post International team