Webshipper experienced a minor incident on December 12, 2022 affecting API and Frontend, lasting 22h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Dec 12, 2022, 10:09 AM UTC
We are currently having issues with slow load times on the order and shipment overview. we are doing all we can to implement a fix. Thank you for your patience.
- identified Dec 12, 2022, 01:48 PM UTC
Lastest update. We will deploy a new API version around 15:30. This should improve search functionality quite a bit. We have also added multiple resources in the system to ensure no bottleneck incidents can occur. This is considered the highest priority and we are doing everything we can to ensure smooth usability. We understand how important this functionality is for everyone and apologize for the inconvenience this causes.
- resolved Dec 13, 2022, 08:40 AM UTC
This incident has been resolved.