Webshipper incident

Issues with GLS' API, send.gls.dk and YourGLS

Critical Resolved View vendor source →

Webshipper experienced a critical incident on May 16, 2022 affecting External Carrier Status, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2022, 12:20 PM UTC
Resolved
May 16, 2022, 03:11 PM UTC
Duration
2h 50m
Detected by Pingoru
May 16, 2022, 12:20 PM UTC

Affected components

External Carrier Status

Update timeline

  1. identified May 16, 2022, 12:20 PM UTC

    Issues with GLS' API, send.gls.dk and YourGLS 16.05.2022 GLS API, send.gls.dk and YourGLS are not working correctly at the moment. It means some may not be able to create or buy a label. YourGLS are working on the issues. Please wait a while with your shipment and try again later. Details here: https://it.gls.dk/index-en.html

  2. resolved May 16, 2022, 03:11 PM UTC

    This incident has been resolved.