Webshipper experienced a minor incident on May 3, 2023 affecting Frontend, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Frontend
Update timeline
- identified May 03, 2023, 02:07 PM UTC
In our afternoon deploy, there was an issue with barcode formats and this has caused some issues with generating shipments. We are currently rolling back all deploys regarding barcodes. We expect it fixed within 30 mins. All failed shipments will at that time need to be attempted shipped again in order to be successfully booked. We apologize for the inconvenience.
- monitoring May 03, 2023, 02:23 PM UTC
All deploys regarding barcode changes are reverted and normalized again. Failed shipments in this time period should now be attempted shipped again.
- resolved May 03, 2023, 02:40 PM UTC
All failed shipments due to barcode related issues, can now be re-shipped.