Webshipper incident

Errors with login

Critical Resolved View vendor source →

Webshipper experienced a critical incident on April 29, 2025 affecting Frontend, lasting 54m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2025, 10:12 AM UTC
Resolved
Apr 29, 2025, 11:06 AM UTC
Duration
54m
Detected by Pingoru
Apr 29, 2025, 10:12 AM UTC

Affected components

Frontend

Update timeline

  1. identified Apr 29, 2025, 10:12 AM UTC

    We made an update into 2 factor authentication. We are making a rollback to the code and operation will resume shortly.

  2. monitoring Apr 29, 2025, 10:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2025, 11:06 AM UTC

    This incident has been resolved.