Webpagetest experienced a major incident on October 25, 2021 affecting API and Management Portal, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 25, 2021, 01:32 PM UTC
We've identified an issue with the test history not returning new tests, and tests run via the API not being able to run (manual testing still works as expected). We're working on a fix.
- monitoring Oct 25, 2021, 01:48 PM UTC
Due to a misconfiguration, the API was unable to authenticate and test results were not showing in the test history, starting at 5:00 PM EDT on October 23. We've identified the issue and applied the fix. We're working on backfilling all manual test data during the down period.
- resolved Oct 25, 2021, 05:15 PM UTC
This incident has been resolved. UPDATE AS OF 10/26: The test history for all manual tests from during this incident have been added to the database. Only the "Run By" field is empty, everything else has been successfully backfilled.