Webpagetest incident

WebPageTest Server Down

Critical Resolved View vendor source →

Webpagetest experienced a critical incident on March 6, 2023 affecting API and Management Portal, lasting 11h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2023, 04:00 PM UTC
Resolved
Mar 07, 2023, 03:15 AM UTC
Duration
11h 15m
Detected by Pingoru
Mar 06, 2023, 04:00 PM UTC

Affected components

APIManagement Portal

Update timeline

  1. investigating Mar 06, 2023, 04:25 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 06, 2023, 04:25 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 06, 2023, 04:26 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 06, 2023, 05:51 PM UTC

    We believe we have identified the issue and are deploying a fix.

  5. identified Mar 06, 2023, 07:27 PM UTC

    WebPageTest appears to be suffering from a Distributed Denial of Service attack. We're currently working on shutting down the attack and getting service restored.

  6. monitoring Mar 07, 2023, 12:00 AM UTC

    The issue has been resolved and we're now monitoring. Login services will remain down for a little while as we monitor and ensure functionality is stable.

  7. resolved Mar 07, 2023, 01:18 PM UTC

    We've resolved the issue and all services have been restored.