Webpagetest incident

WebPageTest Issue

Major Resolved View vendor source →

Webpagetest experienced a major incident on December 12, 2024 affecting Management Portal, lasting 5h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2024, 12:42 PM UTC
Resolved
Dec 12, 2024, 05:45 PM UTC
Duration
5h 2m
Detected by Pingoru
Dec 12, 2024, 12:42 PM UTC

Affected components

Management Portal

Update timeline

  1. investigating Dec 12, 2024, 08:51 AM UTC

    We are aware of a brief issue with WebPageTest where users may intermittently observe 503 server errors. We are actively working on resolving this issue.

  2. monitoring Dec 12, 2024, 08:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Dec 12, 2024, 12:08 PM UTC

    We are continuing to investigate this issue and will keep you updated with further developments.

  4. investigating Dec 12, 2024, 12:42 PM UTC

    We are continuing to investigate this issue and will keep you updated with further developments.

  5. monitoring Dec 12, 2024, 02:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Dec 12, 2024, 02:08 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Dec 12, 2024, 05:45 PM UTC

    This incident has been resolved.