Webpagetest incident

WebPageTest Issue

Major Resolved View vendor source →

Webpagetest experienced a major incident on October 16, 2024 affecting API and Management Portal, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2024, 10:17 AM UTC
Resolved
Oct 16, 2024, 01:44 PM UTC
Duration
3h 27m
Detected by Pingoru
Oct 16, 2024, 10:17 AM UTC

Affected components

APIManagement Portal

Update timeline

  1. identified Oct 16, 2024, 10:17 AM UTC

    We are aware of a brief issue with WebPageTest where users would not have been able to run tests starting from 9:15 AM UTC. We are actively working on resolving this issue. Please contact us at [email protected] if you have any questions.

  2. identified Oct 16, 2024, 10:24 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 16, 2024, 11:00 AM UTC

    We have identified the issue and are currently implementing the fix.

  4. monitoring Oct 16, 2024, 12:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 16, 2024, 01:44 PM UTC

    This incident has been resolved.