Webpagetest experienced a major incident on December 12, 2024 affecting Management Portal, lasting 4h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 12, 2024, 01:06 PM UTC
We are aware of an issue affecting our webpage testing service. This may result in intermittent missing test data between 08:50 AM UTC and 12:42 PM UTC. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.
- monitoring Dec 12, 2024, 02:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2024, 05:54 PM UTC
We have successfully deployed a fix to address the issue. All systems should now be operating normally. Please note that due to the nature of the issue, some intermittent test data may have been lost during the affected timeframe. We apologize for any inconvenience this may cause.