Webdam incident

Slow batch downloads

Minor Resolved View vendor source →

Webdam experienced a minor incident on April 15, 2022 affecting Infrastructure and API and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2022, 05:01 PM UTC
Resolved
Apr 15, 2022, 05:41 PM UTC
Duration
39m
Detected by Pingoru
Apr 15, 2022, 05:01 PM UTC

Affected components

InfrastructureAPICoreDownload

Update timeline

  1. investigating Apr 15, 2022, 05:01 PM UTC

    We are currently investigating reports of slow batch downloads.

  2. monitoring Apr 15, 2022, 05:14 PM UTC

    A fix has been implemented and we are monitoring results. Queued Batch Downloads should be completed soon.

  3. resolved Apr 15, 2022, 05:41 PM UTC

    This incident has been resolved.