Webdam incident

DAM experiencing load issues

Minor Resolved View vendor source →

Webdam experienced a minor incident on May 25, 2022 affecting Core and Brand Connect and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2022, 06:47 PM UTC
Resolved
May 25, 2022, 08:28 PM UTC
Duration
1h 40m
Detected by Pingoru
May 25, 2022, 06:47 PM UTC

Affected components

CoreBrand ConnectWorkstream

Update timeline

  1. investigating May 25, 2022, 06:47 PM UTC

    We are currently investigating this issue.

  2. identified May 25, 2022, 07:37 PM UTC

    The issue has been identified as a significant increase with inbound traffic.

  3. monitoring May 25, 2022, 07:39 PM UTC

    Our servers have scaled up in response to this sudden increase and Webdam should be functional. We are currently monitoring the results.

  4. resolved May 25, 2022, 08:28 PM UTC

    This issue has been resolved.