Webdam experienced a minor incident on January 20, 2023 affecting Core, lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Core
Update timeline
- investigating Jan 20, 2023, 06:23 PM UTC
We are currently aware of an issue where email notifications are not being sent. This can include download requests, password resets, asset updates, new user registrations, etc.
- identified Jan 20, 2023, 07:28 PM UTC
The issue has been identified and we are currently processing email notifications.
- identified Jan 20, 2023, 07:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 20, 2023, 07:41 PM UTC
We have completed processing all previous email notifications and we are currently monitoring the queue.
- resolved Jan 21, 2023, 01:02 AM UTC
This incident has been resolved.