Webdam incident

API/Integrations Oauth is unable to connect to server

Major Resolved View vendor source →

Webdam experienced a major incident on March 2, 2023 affecting Infrastructure and API, lasting 5h 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2023, 04:41 PM UTC
Resolved
Mar 02, 2023, 10:38 PM UTC
Duration
5h 56m
Detected by Pingoru
Mar 02, 2023, 04:41 PM UTC

Affected components

InfrastructureAPI

Update timeline

  1. investigating Mar 02, 2023, 04:41 PM UTC

    We are currently investigating reports that the error "The redirect URI provided is missing or does not match" is returned when using integrations that requires a login or when using the "grant_type = authorization" API flow.

  2. identified Mar 02, 2023, 05:17 PM UTC

    The issue has been identified and we are currently working on a fix.

  3. monitoring Mar 02, 2023, 05:31 PM UTC

    A fix has been implemented and we are currently monitoring the results.

  4. resolved Mar 02, 2023, 10:38 PM UTC

    This incident has been resolved.