Webdam incident

Webdam services are currently down.

Major Resolved View vendor source →

Webdam experienced a major incident on April 28, 2023 affecting Infrastructure and API and 1 more component, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 12:11 AM UTC
Resolved
Apr 28, 2023, 01:10 AM UTC
Duration
59m
Detected by Pingoru
Apr 28, 2023, 12:11 AM UTC

Affected components

InfrastructureAPICoreBrand ConnectWorkstreamSearch

Update timeline

  1. investigating Apr 28, 2023, 12:11 AM UTC

    We are currently investigating issues reported about logging in and unable to upload assets.

  2. identified Apr 28, 2023, 12:48 AM UTC

    We have identified the issue and the system is no longer experiencing the partial outage.

  3. monitoring Apr 28, 2023, 12:54 AM UTC

    We have confirmed reports that the system is now operational. We are currently monitoring for any other issues.

  4. resolved Apr 28, 2023, 01:10 AM UTC

    This incident has been resolved.