Webdam experienced a major incident on May 2, 2023 affecting Infrastructure and API and 1 more component, lasting 22h 14m. The incident has been resolved; the full update timeline is below.
Affected components
InfrastructureAPICoreBrand ConnectWorkstreamSearch
Update timeline
- investigating May 02, 2023, 06:37 PM UTC
We are currently investigating reports that Webdam is slow or users are unable to login.
- identified May 02, 2023, 07:07 PM UTC
The issue has been identified as a series of very large, unplanned asset imports amount of uploads and we have deployed a fix.
- monitoring May 02, 2023, 07:13 PM UTC
A fix has been implemented and we are currently monitoring the results.
- resolved May 03, 2023, 04:52 PM UTC
Closing this incident as we are now tracking it now - https://webdam-status.bynder.com/incidents/yy7tp33fv0yz